TERMS & CONDITIONS:
Upon purchasing an item it is the buyers responsibility to make sure they are satisfied and have accepted the condition of the item. Some of the items we sell are ex-display unless stated otherwise and there may be minor cosmetic imperfections with certain items to be able to offer such goods at our prices. We offer a 12 month warranty on all our new products, for the ex display items we are able to offer 30 days warranty also for your piece of mind all items are either ex display or cancelled orders and are sold at approximately at 75% less than the retail recommended price we do offer the opportunity you to view if possible before your purchase . This guarantee excludes faults caused by, neglect, misuse, and normal wear.
Once the customer has taken delivery of the furniture, we will only give refunds in accordance with their legal rights, for example, if the goods are not fit for purpose or as described. If you wish to cancel your order for any other reason, upon or before delivery you will be charged 25% of the full purchase price in addition to any further costs added i.e. delivery costs etc. If you elect to return goods under the distance selling regulations they must be returned to the store from which they were purchased. This must be done within the statutory 7 day period, items must be in the same condition as they were when received, back in the original packaging and all delivery costs must be paid for by the customer. If you are unable to accept the delivery offered or you wish us to hold your order for a period of time, we can provide a storage facility.
All the products we supply to you will be of satisfactory quality. If we deliver a product to you that you consider not of a satisfactory quality, you can contact us with a view or repair or replacement or, where this is not possible, a refund.
Ultimately, any changes you make to your order must be notified to us in writing. If you amend or change your order, you may find there are changes to your delivery time-scale and/or the price you pay for the items. If any of these General Terms and Conditions of Sale are found to be illegal, invalid or unenforceable by any court of competent jurisdiction, the rest of these General Terms and Conditions of Sale shall remain in full force and effect.
A previously agreed date for delivery, upon this date please make sure a responsible adult is available to sign and receive the delivery at the address given. Failure to do so will result in re-delivery of the item with the resulting additional delivery charge. Deliveries provided by us are to the door of a given address beyond this point it is the customers responsibility for any damage to the item, so please ensure there is adequate access and a clear space or pathway has been provided having all obstacles that may cause inference or potential hazards or damage removed. Please ensure you consider the dimensions of the product and it will be able to fit through the doors and room if upon delivery is clear that the items are not suitable me may be prepared to after an exchange this is subject to the conditions. Ensure you are satisfied and having inspected the item upon delivery and if you are not satisfied be sure to inform the delivery team before signing. ”